we got an "A"

If you are not apart of Angie's List yet, you should be! It's a GREAT tool, it's free and it provides the "looking & seeking" customer the opportunity to fill out a report, giving your company a letter grade based on your work and service provided to them.

Our latest report was submitted by a new and happy customer in North Oaks.

Here is what he had to say:

North Oaks requires septic service at least every two years.  I searched Angie's for providers and Schlomka matched one of the companies named by North Oaks.  They are very easy to deal with and showed up ahead of schedule.  It's the first time for the service as a new home owner, so we didn't know what to expect.  North Oaks requires a written report for which they charge $17 and is passed on to the customer.  Since there has been little use of the home while we undergo renovation, they did not have much to pump out, so I have no idea how the price might compare for fuller usage.

Went very well, as far as we know.  We were not on sight at the time Schlomkas was doing the work.  He called to make a report...not much to add to this

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So as you can see it's to the point, he was happy with the service that we provided and we hope to hang onto him as another Schlomka customer in the future!

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In what ways are you able to receive positive feedback and or constructive criticism from your customers?